Caplena
Caplena provides an AI-driven feedback intelligence platform designed to automate the analysis of open-ended text from surveys, online reviews, and customer support tickets. The software enables market research agencies and enterprise brands to perform sentiment analysis, trend tracking, and theme coding across more than 100 languages. Users can integrate data via API or direct uploads to generate interactive dashboards and agentic insights for customer experience (CX) and employee experience (EX) management.
Visit websiteZürich, Switzerland
Software
Artificial Intelligence
Market Research
Customer Experience Tech
Funding summary
- Total raised
- €3.0M
- Funding rounds
- 2
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