Charles
Charles provides a conversational AI and CRM platform that enables businesses to engage customers through messaging channels like WhatsApp, Instagram, and Messenger. The software automates the customer journey by handling lead qualification, product recommendations, abandoned cart recovery, and FAQ resolution using AI agents. It primarily serves enterprise clients in the e-commerce, retail, and automotive sectors, including brands like Volkswagen and Jack Wolfskin.
Visit websiteBerlin, Germany
E-commerce
Retail
Automotive
Marketing Technology
Artificial Intelligence
Funding summary
- Total raised
- €19.7M
- Funding rounds
- 1
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