Kaizo
Kaizo provides an AI-powered quality assurance platform designed for customer support teams to automate the scoring of 100% of customer conversations. The software offers tools for automated coaching, trend analysis, and performance insights to help support managers reduce manual QA work and identify root cause issues. The platform integrates with help desks to turn support data into actionable feedback for agents and strategic decisions for enterprise organizations.
Software
Customer Support Tech
Artificial Intelligence
Funding summary
- Total raised
- €6.0M
- Funding rounds
- 2
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