Schaman
Schaman provides an AI-driven resolution intelligence platform specifically designed for Tier 1 telecom operators to automate technical support and customer service. The software uses a real-time resolution engine to diagnose root causes and orchestrate autonomous actions across self-care, call centers, and field services. It aims to reduce support demand by learning from incident outcomes and preventing recurring issues through automated classification and deep data logging.
Telecom
Artificial Intelligence
Customer Service Software
Funding summary
- Total raised
- €1.0M
- Funding rounds
- 1
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