SentiSum
SentiSum provides an AI-native customer experience (CX) intelligence platform that automatically analyzes customer conversations across tickets, calls, chats, and reviews. The software uses specialized AI agents to identify root causes of support issues, quantify their financial impact, and provide early warning alerts for anomalies. It is designed for CX and customer support teams to reduce contact volume, improve CSAT scores, and monitor agent or BPO performance.
Software
Customer Experience (CX)
Artificial Intelligence
Data Analytics
Funding summary
- Total raised
- €611K
- Funding rounds
- 1
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