Ultimate.ai
Ultimate.ai, now part of Zendesk, provides an AI-first service platform that utilizes autonomous AI Agents to resolve customer inquiries across multiple channels. The software automates complex support tasks, offers AI-powered quality assurance, and includes workforce management tools to optimize service team schedules. The platform targets enterprise sectors including retail, financial services, technology, and telecommunications.
AI
Customer Experience (CX)
SaaS
Retail
Fintech
Telecommunications
Healthcare
Funding summary
- Total raised
- €23.2M
- Funding rounds
- 3
- Exit
- acquisition
- Exit value
- —
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