virtualQ
The company provides software solutions for contact centers and service organizations to manage customer wait times and improve the customer experience. Its platform utilizes AI algorithms to offer virtual queuing and automated callback services, allowing callers to avoid waiting on hold. The technology is designed for integration with ACD systems and is targeted at BPOs, consulting firms, and software providers in the customer service sector.
Customer Service Tech
Artificial Intelligence
Enterprise Software
Funding summary
- Total raised
- €0
- Funding rounds
- 2
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