Customer Experience Investors

Experienced Capital (ECP) is an operational private equity fund dedicated to premium brands. ECP offers operational support to fast-growing premium brands - and it is the single model of its kind.

PPF Group is a web of teams and thousands of people contributing unique experience and expertise from an array of disciplines. Every day, they work with phenomena, facts and events that not only help to shape the world we share today, but also mould the future of markets and services.Insights is a platform where PPF drops and shares selected topics and projects from its operations that can inspire and help many others to find a way forward.Facts and StrategiesPPF Group is an international investment group founded in the Czech Republic in 1991. It has grown to manage operations in 25 countries across Europe, North America, and Asia with financial services, telecommunications, media, real estate, mechanical engineering, and biotechnology as its core lines of business. Our priority is to create value by developing innovations, implementing new technologies, and improving the quality of management.PPF’s thirty-year history, its present-day standing, and its vision tell the story of the drive, work ethic, and professionalism of the many people who work to fulfill the vision and courage of Petr Kellner, PPF’s founder.PPF Group’s values and business strategies have remained constant in the areas that matter since its inception. We believe that growth and success are nurtured by developing long-term investment projects in both traditional and new sectors and by building modern infrastructure within a digital world. Our solid foundations were built by welding Czech talent and capabilities with global opportunities.Investments into innovation and advanced technologies combined with efficient management and operations enable PFF Group companies to offer highly competitive services that are constantly honed and updated to deliver value to our customers while also often inspiring others and facilitating a maturing of the market as a whole.We are also keenly aware of the broader social responsibility we shoulder. We go out of our way in our business to support talent and unlock opportunities for those who have the courage to follow their own path, change the world for the better, and inspire others to do the same.Our StrategyWe seek out possibilities and opportunities to develop companies, commerce, and services not only in fast-developing and high-potential fields, but also in areas that may be overlooked or perceived as too risky. Our priority is to create value at the companies in which we invest. We remain undaunted by the prospect of entering new markets and new – often synergetic – fields. When considering new business, we primarily target markets with high retail potential and those with rapidly developing infrastructure, and we focus on transactions where our contribution exceeds €100 million. We prefer to act as the majority owner, but we are also keen to work with partners espousing a business philosophy that dovetails with our own. We have built and will continue to shape PPF Group as a portfolio of companies where sectoral and geographical diversification offers stability and opportunities for vertical integration.We scout companies that need to restructure as we can provide them with strong financial backing, implement strict financial and corporate discipline, introduce promising business models, and improve the quality of management. The rate of returns on our investments relies on the professionalism and knowledge of our people and on the experience and expertise we have gained in the formation and restructuring of numerous companies in Central and Eastern Europe, Russia, and Asia. Our teams, which through their efforts feed PPF’s success, share a common vision, as well as a high level of commitment, loyalty, and professionalism.No matter where we are, we strive to nurture and grow the values that underpin our approach to business. Our watchwords are readiness, responsibility, and creativity. We bring with us a spirit of enterprise, a global perspective, and the ability to spot and embrace new business opportunities. We are sensitive to and actively promote the need for sustainability and corporate social responsibility, and we respect the cultural and political differences of the markets where we operate. We foster relationships with the public sector and help build communities in all the countries where we do business.

Good AI Capital is a venture fund focusing on early-stage AI companies. With a mission-driven thesis of doing well by doing good, we invest in technical founders who are keen on applying AI towards solving some of the acutest problems faced across industries. This investment thesis is based on the conviction that a mission-driven organization can create competitive advantages in customer loyalty, corporate productivity, employee retention and talent sourcing and ultimately accomplishes outsized profitability. By blending this thesis with our partners’ successful entrepreneurial experiences, strategic partnerships as well as our deep technical expertise, we have a formula for identifying and building the most transformative AI companies of tomorrow in fintech, healthcare and enterprise software.

SUP VC is an intensive accelerator program that help startups grow and expand to international markets. During 3-month program startups build their products, learn different practices that are applied in international environment and the program is finalized by Demo Day. SUP VC intends to be a melting pot for our startups by providing access to capital, mentorship, customer acquisition and product development. With dozens number of mentorship network across the globe, SUP VC delivers the knowledge, international practice and the best entrepreneurial journey.COMMUNITYOur community is our strength. SUP VC is a connecting hub between startups, international and local mentors & coaches and operating team.MENTORSHIPAs a startup team, you'll get access to knowledgeable mentors, among which are successful entrepreneurs, experienced investors, industry experts.BRAND & PROur local and international media connections help you to position your brand in the market. We feature our startup at different events and social media..OFFICEWe provide our startups with office space that operates 24/7. You'll connect with the brightest minds and the most creative people you can meet in Baku.CONNECTIONSWe know everyone in the startup community in this country and a lot of others abroad. Our connections will help you expand your professional network.INVESTMENTAs a SUP VC portfolio company you'll have an opportunity to connect with local and international investors in Demo Days and raise investment for your startup.

Planify is the biggest startup platform to invest in Startups, Pre-IPO & Unicorns. Planify is an integrated marketplace that connects entrepreneurs with investors for hassle-free equity fundraising, helps liquidate early investors to sell their existing investment in startups and provide opportunity to new investors to invest in these Startups, PreIPO and Unicorns. Planify’s vision is to become the go-to place for the angel investing, entrepreneurship and startup wave in India & our mission is to fund every entrepreneur to help them gain early access to financial and strategic capital, to propel their company’s growth.Planify currently has over 300+ companies on its platform where shares worth ₹250+ Crores have been traded. Planify has successfully enabled over 6 startups to raise 100+ Cr. Today, Planify has an investor base of over 10,000+ accredited investors from around the world.Planify is backed by marquee investors like Bhumika Shrivastava(Global HR head Polygon), Shashvat Nakrani(Co-founder BharatPe), Devendra Jain (Head Customer Experience - Bharti Airtel) and Sunil Goel(Director- Ar Bearings Ltd.), Mankind Pharma family office and many more.Planify-backed Startups have a portfolio valuation of over ₹1600 Cr across 6 companies. Planify is actively working in Seed, Pre-series A, and Series A funding for the startups. It helps companies raise funding ranging from ₹50 Lacs to ₹50 cr respectively for their ventures, respectively.Planify helps employees of Startups unlock their net worth by liquidating the ESOP of employees, the pool of employees, or the startup ESOP sale program.With a collage of product offerings ranging from fundraising to founders, secondary exits to existing investors for their holding of Pre-IPO, Upcoming IPO & Unicorns to facilitate liquidation of ESOPs of employees, our aim is to help ease the lives of investors and entrepreneurs in private markets.

We are a diverse and cohesive group of companies operating in the fields of technology, retail, services and manufacturing. With leadership from the top, we are committed to making a difference for Vietnam.We are the first company to implement the New Retail model in Vietnam, applying groundbreaking technologies to our business to create a great customer experience.

Think + Ventures is a California-based venture capital firm founded in 2017 by Safa Rashtchy. The firm focuses on early-stage investments in digital health, consumer technologies, and next-generation enterprise solutions. With over 16 years of experience in Silicon Valley, Safa has invested in more than 60 companies, including ApplyBoard, Signifyed, Bina Technologies (acquired by Roche), Tubi.tv (acquired by Fox Media), and Nimble VR (acquired by Facebook). Prior to founding Think + Ventures, Safa was a top-ranked analyst on Wall Street, covering the technology and internet sectors. The firm's investment approach emphasizes market-driven founders who aim to solve significant pain points with innovative solutions. Think + Ventures has a history of successful exits and continues to support entrepreneurs in creating value for customers through superior design and technology.

AFSquare is a venture capital firm based in Culver City, California, dedicated to discovering and partnering with companies whose business models disrupt the status quo. With decades of experience and connections across various industries—including Entertainment, Technology, Finance, Sports, and Politics—AFSquare aims to provide strategic guidance and resources to help companies reach key stakeholders, expand their customer base, and achieve new milestones. The firm collaborates with Atom Factory to offer enhanced expertise and counsel to its portfolio companies.

Comanche is an information technology solutions company based in Thailand. We have more than 20 years’ experience in the hotel IT industry, creating management systems that provide seamless integrated solutions for hotels and serviced apartments. Our name and reputation have been established since 1996. We now have more than 600 customers in 17 countries, with hotels ranging in size from 19 rooms up to 1,300 rooms. More than 30 percent of our current customers are hotels that have converted from other software systems. Along with our home base of Thailand, we have customers Myanmar, Vietnam, Laos, Australia, Cambodia, Hong Kong, Macau, China, Japan, Indonesia, Philippines, Maldives, Malaysia, Taiwan, India, Sri Lanka, and Singapore.

FLSmidth is the leading supplier of engineering, equipment and service solutions to customers in mining and cement industries. With more than 135 years of experience and with activities in more than 100 countries worldwide, FLSmidth is productivity provider no. 1 to its customers. Sharing our customers’ ambitions, we bring better solutions to light by improving their safety standards and enhancing their performance.

We invest in the best early-stage Latam SaaS companies. We are looking for companies that have their MVP/product live and are already generating some revenue from unaffiliated customers. These startups are typically raising their first investment checks and aim to validate their product-market fit before entering a scale-up phase. SaaSholic is managed by SaaS operators, not analysts from the financial market or wealthy but inexperienced individual angels. We’ve been there and we know what it takes for a SaaS business to be successful. We typically help our portfolio startups with go-to-market, marketing strategy, creating and scaling their salesforce, choosing the right tech infrastructure, company culture, leadership principles, and Delaware/Cayman incorporation. (We’re not referring to the Silicon Valley cliché tips everyone reads in books and articles. We’re talking about real-life things that we’ve been through or have seen working in the LatAm market peculiarities.) Partners: Diego Gomes is also a co-founder @Rock Content. In his spare time, he coauthors the SaaSWorld Research and is always looking to support/invest in promising SaaS early-stage startups. Diego is also the creator of Dealbook.co, a platform to track angels and VC deals in LatAm. He is also an Endeavor entrepreneur and mentor. Gustavo Souza is a Managing Partner at SaaSholic, an early stage micro-VC focused on LATAM SaaS. Experienced in sales and managing enterprise-focused SaaS products. Gustavo is a lawyer by formation but has found in sales+marketing his areas of true interest and excellence. William Cordeiro is a Venture Capitalist based in Brazil. Over the last 5 years, he built GVAngels, one of the most active angel networks in the country where he lead close to 50 deals and have had deployed over U$15M. He's currently a managing partner at SaaSholic, a leading Micro VC focused on SaaS companies in LatAm.

RevUp Capital, formerly known as Betaspring, is a venture capital firm established in 2016, focusing on providing non-dilutive funding to early-stage companies. The firm specializes in investing in B2B and B2C companies that are on the growth trajectory, aiming to scale from $1 million to $10 million in revenue. RevUp Capital typically invests in companies generating between $500,000 and $3 million in annual revenue, emphasizing customer-focused and revenue-driven businesses with a clear path toward profitable growth. The firm is committed to supporting founders from diverse backgrounds, with 60% of its investments directed toward companies with at least one female founder and 30% into companies with a Black or Brown founder. This inclusive approach underscores RevUp Capital's dedication to fostering innovation and success across various demographics. The management team comprises Allan Tear and Melissa Withers, who have collectively built and invested in over 130 companies over the past decade. Their experience and hands-on support are integral to RevUp Capital's mission of providing smart, non-dilutive funding to early-stage companies, enabling founders to retain equity and autonomy while scaling their businesses.

We invest in SaaS, fintech, future of work, climate tech, dev tools and more. We’re thesis-driven but also founder-focused in our approach. At Couchpotato, we believe that exceptional founders are the driving force behind transformative companies. Our mission is to empower ambitious entrepreneurs by providing patient capital and hands-on support in the earliest stages of startup journeys. We invest pre-seed and seed, writing $100K checks as a founder's first outside capital. This enables entrepreneurs to get started and gain momentum without substantial dilution. In addition to flexible financing, we take an active role in helping de-risk the startup process. Our team of experienced operators advises on growth, product-market fit, hiring key roles, forming partnerships, and raising future rounds. We leverage our network to connect portfolio companies with advisors, customers, technical talent and follow-on investors. By sharing playbooks and facilitating pilot projects, we help founders avoid common pitfalls. Our ideal founders are relentless learners who demonstrate grit, creativity and vision. We believe diverse, well-rounded teams outperform those with narrow expertise. Founders we back question assumptions, communicate effectively, and balance passion with pragmatism. We designed Couchpotato to provide maximum autonomy with accountability. Our founder-friendly terms empower startups to take risks and maintain control. We drive alignment through transparency and only succeed when our portfolio succeeds. If you are an ambitious innovator ready to take the leap, we want to fund you on your journey. Let’s build the future together, $100K check at a time.

Hasin Technology is a high-tech software company which aims in providing its customers with state-of-the-art Smart card, E-Banking and mobile VAS solutions. Benefiting from its knowledge and experiences on E-Banking, Security and Smart card technology, Hasin© technology offers products and services to its local and international customers.

Investigate is a Singapore-based VC with following investment theme:FOCUS - investing in a business modelCompanies with the Network Orchestrator business model - corporations facilitating value sharing by interactions and transactions within their network, and sharing the value created. See also HBR article for more information: https://hbr.org/2016/08/why-are-we-still-classifying-companies-by-industryGEOGRAPHY - SEAWe invest in the fastest growing region in the world, South East Asia.STAGE - early stageWe invest in companies in the early growth stage of their development (typically seed to series A). Your company should have developed an iteration of your product or service and have the first paying customers.AMOUNT - investment amountWe invest up to USD 500k in a single investment, average is USD 200k.VALUE - in addition to capitalInvestigate represents a network of highly experienced professionals with deep expertise in entrepreneurship, business development, strategy, operations, corporate finance, commercial law, and management of portfolio companies.

Great tech startups have customers who love paying to use an awesome product. Awesome products are hard to create, and the teams who create them are hard to build and manage. At M8 Ventures we use our experience in product management and engineering to find startups with the nucleus of an awesome product and technical team.

We invest in: Stages Late Seed, Series A. Sectors - Fintech: Transforming the financial landscape with new models and technologies. - Foodtech: Shaping the future of food production, distribution, and consumption. - Retail: Revolutionizing e-commerce, marketplaces, and logistics for a seamless customer experience.

Established in 2016, 408 Ventures is a venture capital firm based in Palo Alto, California, specializing in early-stage investments. The firm focuses on companies that develop data platforms, analytics, and tools designed to produce network effects and actionable intelligence for critical business decisions. Their investment strategy targets sectors rich in data, such as health, finance, commerce, and education, aiming to support companies poised to become market leaders through the effective application of data technologies. The team comprises experienced founders and operators with expertise in marketing, customer acquisition, product management, software development, and operations, offering comprehensive support from high-level strategy to tactical execution.

AMC Networks is a global entertainment company known for its diverse portfolio of television channels and streaming services. Established in 1984, the company has been a significant player in the media industry, offering a wide range of content that spans various genres and appeals to a broad audience. Over the years, AMC Networks has developed a reputation for producing high-quality original programming, including critically acclaimed series such as "Mad Men," "Breaking Bad," and "The Walking Dead." These shows have not only garnered substantial viewership but have also received numerous awards, solidifying the company's position as a leader in original content creation. In addition to its flagship channel, AMC, the company operates several other networks, including BBC America, IFC, SundanceTV, WE tv, and Acorn TV. Each of these channels caters to specific audience segments, providing content that ranges from independent films and documentaries to reality shows and international programming. This strategic diversification allows AMC Networks to reach a wide demographic, ensuring its presence across various entertainment niches. The company's streaming service, AMC+, offers subscribers access to a vast library of content from its networks, along with exclusive original series and films. This service reflects AMC Networks' commitment to adapting to the evolving media landscape, providing viewers with flexible and on-demand access to its content. AMC Networks has also been involved in significant distribution agreements to expand its reach. For instance, in September 2024, the company renewed its distribution agreement with Charter Communications, allowing Charter's Spectrum TV Select customers to access AMC's linear cable networks and the ad-supported AMC+ streaming service at no additional cost. This move underscores AMC Networks' dedication to broadening its audience base and enhancing subscriber value. The company has experienced leadership changes aimed at navigating the challenges of the modern media environment. In February 2023, Kristin Dolan, a seasoned executive with a background in audience measurement and data analytics, was appointed CEO. Her leadership is expected to steer AMC Networks through the complexities of the streaming era, focusing on content innovation and strategic partnerships to drive growth and maintain the company's competitive edge. Overall, AMC Networks continues to be a prominent entity in the entertainment industry, known for its commitment to quality content, strategic growth initiatives, and adaptability in a rapidly changing media landscape.

Arif Saiyad & Associados (ASA) Ventures, established in 2003 in Portugal and headquartered in Dubai, works on hybrid models of Venture Capital. ASA is the combined strength of professional expertise and smart capital coming together, aiming to add value to the start-up ecosystem with a unique investment philosophy and in-house expertise working collectively making the investments and ventures successful. ASA’s diverse investment portfolio is composed of B2B and B2C companies spanning over various industries: from customer satisfaction, business optimization, retail, fashion, connectivity, networking, all the way to tech media. The group sees its presence in developing countries as a significant opportunity, allowing us to circulate ideas, research, technologies, talent, and best practices. ASA currently has operations in 5 countries with expansions planned into 5 more, all of which are developing economies with high growth potential and market gaps. ASA realizes that while consumers are primed and ready to lead digitally enhanced lives, businesses and governments have not fully embraced the digital opportunities yet; and that’s where ASA makes its mark. With extensive experience in developing and investing into startups and well-established investment process, ASA secures high-quality assets at attractive valuations; and with extensive technical and operating expertise on the international stage and well-established operating models evident through profitable sales and value, ASA turns around its portfolio companies into leaders in their domains. At ASA, we realize that digital solutions change the economics of doing business across borders, bringing down costs, creating markets, and user communities with global scalability; thus providing our businesses with a huge base of potential customers and effective ways to reach them.

FPT Ventures wishes to give technology startups in Vietnam an opportunity to take their startup products to the next level. Startups have the opportunity to access investment capital, workplace, advisory board, experience in market expansion, customer base, technical infrastructure, marketing & PR capabilities, relationships with funds. invest in the world to deploy products domestically and gradually expand to the region. Starting a business with FPT at your fingertips, are you ready?

We partner with companies across categories and geographies at the pre-seed and seed stages. We’re an experienced team of former founders and operators exclusively focused on supporting start-ups throughout their entire entrepreneurial journey. Access to Community, Customers and Capital Our dedicated Portfolio Impact team partners with our founders to leverage our investor network to unlock customer introductions, domain expert support resources and growth capital to ensure our founders’ long-term success. Flexible Check Sizes Aligned with our Founders As collaborative co-investors committed to partnering with leading early stage investors, our highly flexible investment mandate enables us to write initial checks between $250,000 - $1M and follow-on checks from $500,000 to $5M+ Conviction Driven & Fast Moving We're a decisive and founder-friendly team built to operate at the speed of the early stage venture market, enabling us to build conviction and fund our investments quickly, often in a little 2 weeks or faster if necessary.

Cedar Capital is a Swedish investment company, which together with the lead investor in the Swedish and Finnish companies with a turnover between $ 50-350 million. Cedar Capital acts as an active support to management teams in the enforcement of value creation initiatives and acquisitions. Our experience is that investments in product development, sales and marketing with a focus on increased customer and employee satisfaction creates value for all parties.

DASH Ventures is an Amman-based Venture Capital firm operating at the forefront of MENA’s rapidly transforming economic landscape and at the center of the region’s entrepreneurship ecosystem. We look to invest in the best opportunities regardless of geography, but our desire to lend hands-on support means we focus primarily on the MENA region. DASH is a private partnership of entrepreneurs and business experts that harness decades of experience building and backing successful regional and international companies. We integrate our entrepreneurs into a global network that spans a variety of industries including technology, healthcare, financial services, and government, delivering access to investors, acquirers, partners, and customers. We employ a collaborative and highly interactive investment approach, working closely with our portfolio companies to minimize risk, develop strategies, and seize opportunities.

Hemi Ventures is a California-based venture capital firm established in 2016, focusing on early-stage investments in sectors such as autonomous vehicles, artificial intelligence applications, biotechnology, and other emerging technologies. The firm's name, 'Hemi' (hēmi-) meaning 'half' in Greek, reflects its philosophy of serving as a complementary partner to founders. Beyond providing capital, Hemi Ventures assists entrepreneurs in establishing pivotal relationships with industry partners and customers, fostering strong ecosystems that support growth. Their portfolio includes companies like Ample, Point One Navigation, and Phenomic AI, demonstrating a commitment to innovations that reshape the human experience.